CIR Report: Overtime, New Computer System Put-ting Sizable Dent In VA Benefits Backlog

Edwin Del Rio (front) is shown during his service in Afghanistan. (Photo courtesy Edwin Del Rio.)

By Aaron Glantz

Center for Investigative Reporting, Iowawatch.org     

 

     Far fewer veterans are facing long waits for disability compensation after the Department of Veterans Affairs spent the past six months focusing on the backlog, including mandating case worker overtime and rolling out a new computer system.

     In Iowa, 4,743 veterans were waiting at the beginning of November for disability benefits. On Nov. 12 the number was down to 4,678. Both totals are down from 6,714 at the beginning of this year.

     The progress came amid a torrent of public pressure that followed a March report from The Center for Investigative Reporting.

Read the full article in the Nov. 20 edition of the Hampton Chronicle.